Privacy Policy

Last updated: January 2026

Castle Engineering Industries ("we", "us", "our", "Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at castle-ei.com.

1. Information We Collect

We collect the following types of information:

• Contact Information: Name, email address, phone number, company name (when you submit contact forms).
• Project Information: Project details, requested products, quantities, location.
• Technical Data: IP address, browser type, operating system, pages visited, time of visit.
• Cookies: Small files stored in your browser to enhance your experience.

2. How We Use Your Data

We use the collected information for the following purposes:

• Respond to your inquiries and quotation requests.
• Send requested technical information and catalogs.
• Improve our services and user experience.
• Analyze website traffic via Google Analytics.
• Comply with legal obligations.

3. Data Sharing with Third Parties

We do not sell your personal data. We may share your data with:

• Formspree: To process contact forms. (Their Privacy Policy)
• Google Analytics: For traffic analysis. (Google's Privacy Policy)
• Legal Authorities: When required by law.

4. Cookies

Our website uses two types of cookies:

• Essential Cookies: For proper website functioning (language preferences, sessions).
• Analytics Cookies: To understand how visitors use the site (Google Analytics).

You can disable cookies from your browser settings, but this may affect your experience.

5. Data Security

We implement reasonable security measures to protect your data:

• SSL/TLS encryption for all communications (HTTPS).
• Protection against XSS and CSRF attacks.
• Advanced security headers.
• Restricted internal access to data.

6. Your Rights

You have the following rights regarding your data:

• Access: Request a copy of your stored data.
• Correction: Correct any inaccurate data.
• Deletion: Request deletion of your data (except as required by law).
• Objection: Object to processing of your data.

To exercise any of these rights, contact us at: info@castle-ei.com

7. Data Retention

We retain your data for as long as necessary to fulfill the purposes described in this policy, or as required by law. Typically, inquiry data is deleted after 3 years unless you become an active customer.

8. Children

Our website is not directed at children under 18 years old. We do not knowingly collect data from children.

9. Policy Updates

We may update this policy from time to time. Any changes will be posted on this page with an updated date.

10. Governing Law

This policy is governed by the laws of the Arab Republic of Egypt. Any disputes shall be resolved in the competent Egyptian courts.